Privacy Policy

Privacy Policy

Last Updated: July 14, 2026

At AuroraEtch, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit auroraetch.com (the “Website”), purchase our products, or communicate with us.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, or contact us, we may collect certain information necessary to provide our services.

Personal Information

This may include:

  • Full name
  • Email address
  • Shipping address
  • Billing information
  • Phone number
  • Order details
  • Customer service communications

Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity information
  • Pages viewed and interaction data

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Arrange product delivery
  • Provide order updates
  • Respond to customer inquiries
  • Handle refunds and returns
  • Improve our products and services
  • Prevent fraudulent transactions
  • Provide relevant marketing communications

We only collect information that is necessary for operating our business and serving our customers.

3. Payment Information

AuroraEtch does not store your complete payment card information.

Payments are securely processed through trusted third-party payment providers.

These providers handle your payment information according to their own privacy policies and security standards.

4. Cookies

Our Website uses cookies and similar technologies to improve your browsing experience.

Cookies allow us to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Understand customer behavior

You may disable cookies through your browser settings, but some website features may not function properly.

5. Information Sharing

We may share your information only when necessary, including with:

Service Providers

Such as:

  • Payment processors
  • Shipping carriers
  • Logistics partners
  • Website hosting providers
  • Customer support services

Legal Requirements

We may disclose information if required by applicable laws, regulations, legal processes, or government requests.

We do not sell, rent, or trade your personal information.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, contact us:

Email:

[email protected]

8. Children’s Privacy

AuroraEtch does not knowingly collect personal information from children under the age of 13.

Our products and services are intended for general consumers.

9. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

AuroraEtch

Email:

[email protected]

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